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Customer Service

 

At Health Magic, we strive to meet and exceed your expectations.

 

If you would like to provide some feedback to us please contact our Customer Service Team on 1300 88 95 10 (8:30am to 4:00pm, Monday to Friday) or email sales@healthmagic.com.au.

 

A Customer Service Team member will be in contact with you within 24 hours of receiving your feedback or the next business day.

 

Shipping Policy

Health Magic ships goods Australia wide, however at this time we do not accept international orders through our website, please contact us on +61 3 9580 7557 to enquire about a special order.

 

We deliver product Australia wide using Australian Post and Toll Ipec. Shipping costs are a flat rate of $10.00 AUD within Australia to all capital cities up to 5kg. Above that amount postage will be calculated by our Customer Service Team and advised to you prior to dispatch. You are not obligated to proceed with your order once this information is received.

 

Orders are processed and dispatched within 48 hours of being received, and arrive between approximately 2 - 5 working days from dispatch. For some areas in Western Australia, Northern Queensland and the Northern Territory, delivery may take up to 10 days. 

 

Currency

All prices listed are in Australian dollars (AUD).

All transactions are processed in Australian dollars (AUD.

 

Payment Methods

All Visa and MasterCards are accepted, and no surcharges apply. 

 

Out of stock policy

When we are unable to provide a specific product, we will call you to arrange a refund for the out of stock item(s). If we are unable to make contact with you we will arrange a credit to be placed on your account. This credit may be redeemed or refunded by contacting our Customer Service Team on 1300 88 95 10. We apologise in advance for any inconvenience caused.

 

Thank you for visiting our site. If you have any additional questions please call us on 1300 88 95 10 (8:30am to 4.00pm, Monday to Friday).