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Return Policy

 

At Health Magic we strive to meet and exceed your expectations. If you are not completely satisfied with your purchase please contact our Customer Service Team on  1300 88 95 10 (8:30am to 4.00pm, Monday to Friday) or email sales@healthmagic.com.au.

 

We will offer a refund on any products purchased at Health Magic Online as per the following criteria: 

 

Damaged or Incorrect Product Delivered

If your goods have been damaged in transit or you have received an incorrect item, please contact us immediately so we can assess the situation. We apologise for the inconvenience, and if warranted we will resend the correct or replacement item to you as soon as possible or provide a refund up to the purchase price of the affected items. To arrange please contact our Customer Service Team on 1300 88 95 10.

      

Faulty Product

If any of the products you have received are faulty please contact our Customer Service Team to advise of the issue and arrange a full refund. If required we will arrange for the products to be collected from you and returned to Health Magic.

 

Please note the following requirements:

 

You will require your original Health Magic invoice number as proof of purchase. If you cannot advise your invoice number or other acceptable proof of purchase, Health Magic reserves the right not to offer a refund.

 

Refunds will be issued using your original payment method

 

Refunds will be issued at the original price paid

 

No refunds will be given on free items

 

Notification of affected items must be made no more than 24 hours after you have received the goods

 

Health Magic Contact Details

 

Health Magic Pty Ltd

135 Woodlands Drive

BRAESIDE, VIC 3195

Phone: 1300 88 95 10

Email: sales@healthmagic.com.au

 

Thank you.