Supporting Our Customers, Our Communities & Our Teams
As a family owned businesses, looking after our customers in our local communities is always our top priority. We understand the impact COVID-19 is having and want all our customers to know we are doing everything we can to support you and keep you informed.
There are currently no plans to alter trading hours at this stage. Food supply is an essential service and we plan to keep serving our local communities. We have continuity plans in place to do our best in the worst-case scenario. We are working with our supply chain partners to make sure we can keep supply up for our customers. We ask that everyone remain calm and purchase normal quantities to ensure everyone has fair access to stock.
We’re working hard to keep our warehouse stocked. We’ve put on more staff and whilst we’re placing more orders on the things you want to purchase; demand continues to remain high. Rest assured we are doing our best to keep up with your demand on the products that you need and want.
Purchase Limits on Key Items
In the spirit of helping everyone in our local communities some purchase limits may apply on items that are critically low in stock.
Change of Mind “Return Policies” Suspended
Given the magnitude of purchasing we are temporarily suspending “change of mind” return policies.
We’re Actively Helping the Vulnerable
We are taking extra care of those most vulnerable in local communities, especially the elderly and those with special needs.
Keeping You Updated
We continue to take advice from the Department of Health to make sure we’re taking all the necessary steps to ensure ongoing safety, including additional detailed cleaning where necessary.
If things change we’ll update this page to keep you informed.